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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elijah Alexander Russell (Alaska)

Elijah Alexander Russell (Alaska)

August 23, 2024

5  out of  5
rating by Elijah Alexander Russell (Alaska)
"Shannon was very helpful and got me a great price on top notch insurance. Thanks!"
We responded:
"Thank you, Elijah. I'm glad Shannon could assist you and find a great price on top-notch insurance. We appreciate your feedback and look forward to helping you with any future needs. - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
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randy hill

August 23, 2024

5  out of  5
rating by randy hill
"Wonderful service, whenever I need something they are always ready to service my needs."
We responded:
"Randy, thank you for your wonderful review. I'm glad our team has been able to meet your needs whenever you require assistance. Your satisfaction is important to us. If you ever need anything else, we're here to help. - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
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David Klein

July 16, 2024

1  out of  5
rating by David Klein
"Every month our price seems to increase with no tickets or accidents. Vehicles are over 5 years old. Every time I ask why the increase they just give the tired inflation line. When I have time I’m switching insurers. Don’t use State Farm."
We responded:
"David, Thank you for taking the time to share your concerns. I understand your frustration with the recent rate increases. As an agent, I want to clarify that rate changes are determined at a broader level and not within our control as an agency. These adjustments are based on a variety of factors, including state and nationwide trends and economic conditions that impact the overall cost of providing insurance. I assure you that your driving record and the age of your vehicles are significant factors we consider to keep your rates as competitive as possible. However, external factors such as inflation, repair costs, and other economic influences do play a significant role. Your satisfaction is very important to us, and we value your loyalty. I'd be happy to review your policy in detail and discuss any possible discounts or adjustments that might be available to you. Thank you for your understanding, and please feel free to reach out if you have any more questions or need further assistance. Emily Buckingham - State Farm Insurance Agent "
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Julie Ann

July 13, 2024

3  out of  5
rating by Julie Ann
"I have been with State Farm for my auto insurance since July 2021. My husband has had all his policies with State Farm for 20+ years. I have had no at fault accidents, no hail damage, no speeding tickets, no windshield repair and I work from home so I'm putting 1,000 to 2,000 miles on my car each year. My premium started in 2021 at $71.53 per month. In September 2022 it went down to $68.25 per month. In March 2023 it went to $77.93, September 2023 $82.10, and this month it rose to an all time high of $92.75 per month. Each time it rises, I call Emily's office and try to understand why. I've heard rising costs, increase in accidents, more people without insurance, more people are totaling their cars, etc. In the last 12 months, my insurance is up 19%. I understand costs in this country are up, but I'm not sure a 19% increase in one year makes sense. UPDATED REVIEW AS OF JULY 13 2024: Just received an email that my 6 month renewal is ready. My insurance is going from $556.50 for 6 months to $591.42, an increase of 6.27%. Biden talks about corporate greed on the news all the time (not sure I agree with that on the grocery store front) but I'm pretty sure this is what he's talking about. And for reference I have no claims, no tickets of any kind, no accidents, and I'm driving 1,000 to 2,000 miles per year. Since becoming a State Farm customer in September 2021 my monthly premium has gone from $71.53/mo to $98.57/mo, a 37.8% increase."
We responded:
"Julie Ann, thank you for reaching out and sharing your concerns. We truly appreciate your loyalty to State Farm and your trust in our agency for your insurance needs. I understand how frustrating it can be to see increases in premiums, especially when you've maintained a clean driving record and minimal vehicle usage. I want to assure you that as your insurance agent, my team and I are committed to providing you with the best possible service and assistance in understanding these changes. I unfortunately do not have direct control over the rate increases implemented by State Farm. Over the past couple of years, we have witnessed unprecedented changes in the insurance landscape, including state and nationwide rate increases. While we strive to mitigate these impacts, fluctuations in premiums are unfortunately sometimes necessary to ensure that we can continue to provide you with the coverage and support you deserve. That being said, I completely understand your concerns about the magnitude of the increase, and I want to assure you that we are here to help you explore all available options to potentially offset these changes. Whether it's adjusting your coverage, exploring discounts, or providing guidance on ways to manage costs, we are dedicated to finding solutions that work for you. I appreciate your patience and understanding during this time. Your satisfaction is of utmost importance to us, and we remain committed to serving you to the best of our abilities. Please do not hesitate to contact my office if you have any further questions or if there's anything else we can assist you with."
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Sanchase Milford

May 10, 2024

5  out of  5
rating by Sanchase Milford
"Shannon was very helpful and informative she is my Jake from state farm"
We responded:
"Sanchase, I'm thrilled to hear that Shannon provided you with helpful and informative service! We're pleased to know you feel like she's your Jake from State Farm! Thank you for recognizing Shannon's dedication to assisting you. If you ever need further assistance, our office is here for you. - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
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Bradley Perfect-Kerr

March 9, 2024

5  out of  5
rating by Bradley Perfect-Kerr
"Great group of people and will always try and help if they can! I refer everybody that ask me to Emily."
We responded:
"Bradley, we are delighted to hear that you have had a positive experience with our team at Emily Buckingham - State Farm Insurance Agency. We strive to provide exceptional service to all our clients and are grateful for your referrals. Thank you for trusting us with your insurance needs! - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
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Lenwood Hamilton

March 8, 2024

5  out of  5
rating by Lenwood Hamilton
"Emily Buckingham State Farm Insurance has been fantastic. We left another insurance company after 40+ years because of a reference from a friend. Casie Calvert is our agent and she was absolutely SplendTastic while taking care of our auto & home insurance needs."
We responded:
"Lenwood, we are absolutely delighted to hear about your fantastic experience with Casie. It's wonderful to know that Casie provided you with wonderful service for your auto and home insurance needs. Thank you for choosing us after 40+ years with another company. We appreciate your trust and look forward to continuing to provide you with excellent service. - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
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Logan Krieger

March 8, 2024

5  out of  5
rating by Logan Krieger
"Casie, Emily, and the whole team has been just amazing for us! Super attentive, genuinely caring, and always catering to my insurance needs!"
We responded:
"Hi Logan, we are thrilled to hear about your positive experience with Casie, Emily, and our team! Providing attentive and caring service to meet your insurance needs is always our top priority. We greatly appreciate your kind words and look forward to continuing to assist you in the future. Thank you for choosing us to take care of your insurance needs! - Emily Buckingham - State Farm Insurance Agent, Greenville, SC"
Profile photo of Amanda James

Amanda James

March 8, 2024

5  out of  5
rating by Amanda James
"Prior to becoming a State Farm customer, I was insured with other companies. Unfortunately, I found myself in a terrible position in life. Once I rebounded, I needed car insurance and renters. My then at the time insurer dropped me and refused to reinstate me. I was panicking and then State Farm called. Nervous and unsure, I still applied, and was approved! I like to pay my policies 6 months to a year in advance and they offered me great deals. I appreciate their attention to detail, expertise, diligence, and attention to me. They even handled the DMV for me! Thank you State Farm for being there."
We responded:
"Hi Amanda, we are thrilled to hear about your positive experience with our team at State Farm. We are delighted that we could assist you with your car insurance and renters policy needs, and that you found our deals and services satisfactory. Thank you for recognizing our attention to detail, expertise, and dedication. We are here for you whenever you need us. - Emily Buckingham, State Farm Insurance Agent, Greenville, SC"
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Zack Stedman

February 23, 2024

5  out of  5
rating by Zack Stedman
"This office has been fantastic! Shannon has been a great help with my policy! I’m in the process of moving & when not only sent me a text AND email of who to contact, but she provided all of the information I was going to need, as well as to tell me what I need to ask for. This office has wonderful, friendly & helpful team members! 5 stars from me!"
We responded:
"Zack, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied! We’re glad to have you as part of our Emily Buckingham State Farm Family!"
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Jimsie

February 19, 2024

5  out of  5
rating by Jimsie
"Shannon at State Farm is amazing! She was so kind and patient with me. She explained everything so I could understand. The experience was so much better and easier than I had imagined. Thank you Shannon. Jimsur Crosby"
We responded:
"Thanks for the kind words, Jimsie! We’re happy to hear Shannon was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Stacy Blum

Stacy Blum

February 19, 2024

5  out of  5
rating by Stacy Blum
"Since relocating from Colorado, we have been taking baby steps with the transition because our young adult children did not relocate with us. Parker has been so patient, even as our first purchase was just a small renters policy. In time, he has helped untangle the combined households with assurance and professionalism."
We responded:
"Stacy, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Parker was able to do that for your renter's insurance policy! We are thankful for your trust in our office to help secure what matters most. Welcome to our State Farm family!"
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Amber Quiroz

February 1, 2024

5  out of  5
rating by Amber Quiroz
"Parker made my switch over to state farm so easy! He handled everything very professionally and quickly! He was very personable and didn’t waste my time. I’m so happy I made the switch!"
We responded:
"Thank you, Amber! We are fortunate to have hard-working team members, like Parker, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Profile photo of Maureen O'Brien

Maureen O'Brien

February 1, 2024

5  out of  5
rating by Maureen O'Brien
"Thanks to Emily and her team especially Parker for getting me a lower rate on my car insurance. It was such a pleasure talking with Parker. He explained all my insurance needs and got me a lower quote. Extremely professional, and wonderful to talk to."
We responded:
"Maureen, thank you so much for sharing your wonderful experience with Parker and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Jonathon Banks

Jonathon Banks

January 30, 2024

5  out of  5
rating by Jonathon Banks
"Parker is an amazing agent! I called this office when I was relocating from out of town. They were able to do my transfer of accounts in 1 day. Parker followed up with me to let me it’s done. He also reviewed my account and helped me get a new policy and got that done quickly. Parker truly is amazing and has passion for what he does. He follows up with you until the job is done! Great job sir!"
We responded:
"Jonathon, thank you so much for taking the time to share your positive experience with Parker! We're thrilled to hear that Parker's exceptional service made your relocation process smooth and efficient. We pride ourselves on providing outstanding service, and we're delighted that Parker's passion for his work and commitment to follow-up has left such a positive impression. If you have any further insurance needs or questions, feel free to reach out. We're here to help!"
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flemmac

January 29, 2024

5  out of  5
rating by flemmac
"Parker Wilkerson is a great asset to State Farm. I was with another agency for 45 years and called State Farm looking for another insurance agency. I spoke with Parker and he was polite, informative, detailed, very courteous and patient with me as I asked several questions. I felt comfortable with him and decided to switch over to his agency. I look forward to working with him."
We responded:
"We are grateful for your kind words and thrilled to hear about your positive experience with Parker. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Parker exceeded your expectations."
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Jamil Doyle

January 29, 2024

5  out of  5
rating by Jamil Doyle
"Cassie was very helpful and got me the coverage I needed thanks state farm"
We responded:
"Jamil, thank you for the shoutout for Cassie! Our office loves being your good neighbor."
Profile photo of Joel Burgess

Joel Burgess

January 29, 2024

5  out of  5
rating by Joel Burgess
"I reached out to State Farm for jewelry insurance, Parker Wilkerson was able to satisfy all my needs. Highly recommended using Emily Buckingham State Farm!"
We responded:
"Joel, thank you! We love seeing reviews like this. Parker always puts our customers first and we are glad he was able to assist you with your insurance needs."
Profile photo of ALLISON ROCHESTER

ALLISON ROCHESTER

January 19, 2024

5  out of  5
rating by ALLISON ROCHESTER
"Casie Calvert has been very helpful, patient, and kind during the sign up process. I look forward to working with her and Emily B State Farm for my insurance!"
We responded:
"Allison, thank you! Casie is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance needs. Welcome to our State Farm family!"
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Janet Tarry

November 1, 2023

5  out of  5
rating by Janet Tarry
"Patricia was very helpful when I called. She is certainly an asset to State Farm!"
We responded:
"Hi, Janet! Thank you for the praise for Patricia! She is a vital part of the team."
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Leah Shouse

October 31, 2023

5  out of  5
rating by Leah Shouse
"Patricia Mitchell is so sweet and comforting. I was late on my payments and she was able to help me quickly and efficiently without making me feel bad for being late. I was an insurance agent / customer service representative for an insurance company in a former life, so I know good customer service when I see it and Patricia's is top-tier, which is definitely refreshing in the insurance world. I look forward to working with her in the future!"
We responded:
"Thank you for the review, Leah! We appreciate your kind words about Patricia. We're proud to have her on our team! We look forward to continuing to serve your insurance needs and ensuring your peace of mind. If you have any questions or need assistance in the future, please don't hesitate to reach out!"
Profile photo of Stacy Williams

Stacy Williams

October 30, 2023

5  out of  5
rating by Stacy Williams
"Parker Wilkerson was very responsive and helpful while transitioning from Tampa, FL to Greenville, SC. His product knowledge was definitely helpful in determining which automotive insurance choices were better suited for us."
We responded:
"Stacy, thank you! We love seeing reviews like this. Parker always puts our customers first and we are glad he was able to assist you with transferring your auto insurance policy. Feel free to contact us anytime."
Profile photo of Rakesh Chaudhary

Rakesh Chaudhary

October 30, 2023

5  out of  5
rating by Rakesh Chaudhary
"They helped me with my needs. I will recommend them as I can trust them with their hard work."
We responded:
"Rakesh, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
Profile photo of Ava Wall

Ava Wall

October 30, 2023

5  out of  5
rating by Ava Wall
"Very nice and knowledgeable, really helpful"
We responded:
"Ava, thank you for the kind words! We're always here to help. Thanks for your feedback!"
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John O'Connell

October 28, 2023

5  out of  5
rating by John O'Connell
"(Ms/Mrs) Patricia Williams, State Farm Agent/Person, will have to speak/converse with you by phone, possibly Monday (October 30, 2023), other than/then with Your 'Sister' Cherie/Sherry(Ford)... Yes! Ma'am! It is a pleasure speaking with you, especially relating to My Car & Renter's Insurance Policies (Services). "Excellence!" "Oh! You don't know!" Back at you (Backatcha!), as I said... Monday, for sure! Hey! You (State Farm) has my picture (Mug Shot? See what I mean!) on file, don't it/doesn't it(SF). Thank you, Young Lady/Person, John G. O'Connell, III [Y'all know my cellphone number and street address, where I'm "staying!" Thank you! Later! JGOCIII (Insured since 1966 or 1968!)"
We responded:
"John, thank you so much for sharing your wonderful experience with Patricia and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."